Note: The Video Analytics feature requires an active subscription.
DTiQ’s Video Analytics feature is accessible from the Home Screen. Video Analytics helps you monitor your customer experience and assess the speed of service.
Video Analytics options include the following data (dependent on subscriptions):
- Speed of Service
- Speed of Service Data Export
For additional information or questions please contact DTiQ Support at support@dtiq.com or your Customer Experience Team at csr@dtiq.com.