Customer Resource Center – A Resource for current DTiQ customers

Welcome to the DTiQ

Customer Resource Center

Getting Started

Technical Overview Specs and Whitelist

Configuring Single Sign-On for 360iQ: OneLogin

Configuring Single Sign-On for 360iQ: Entra ID

System Health Notifications

System Health Monitoring Guide

Guide to External Account User Roles in 360iQ

How to Create a New User

360iQ Dashboard Guide

Live Sales

Live Sales Guide

Video

How to Share Video Guide

Motion Search Guide

Live and Historical Video Guide

Creating a Video Favorite Guide

Basic Video Navigation Guide

Video Analytics

Video Analytics Guide

RushReady AI

Peak Times Speed of Service

In-Store Speed of Service (SoS) Guide

Entry Count Guide

Heatmaps

Heatmaps Feature Guide

Reports

Transactions Report Guide

Loss Prevention (LP) Report Guide

Discount Report Guide

How to Save a Custom Report Guide

Auto-Delivery Guide

Cloud Archive

Cloud Archive (Mobile) Guide

Cloud Archive Guide

SmartAudit™

Snapshot Audits

SmartAudit™ Insight Main Tabs

SmartAudit™ Insight Dashboard

Release Notes

2025 Q3 Release Notes

2025 Q2 Release Notes

2025 Q1 Release Notes